How do I make an order?
We accept orders by , fax, phone, post, visit and of course here online. Our contact details are shown below. Use the Quick Search box to find items by title, artist, topic, medium or keyword, or just browse using the menu on the left.
To order online, just click Add to Cart next to any artwork that you wish to buy. To complete your order click Checkout at the top of the page and fill in your name, address, and payment details as needed. Your order is sent when you press the Finish button at the end of the order. You can check, change or cancel your order by clicking View Basket or Checkout at the top of the page. |
| Can I order from abroad?
Yes, we accept orders from most countries. If your country is not shown when you order, please and we will answer your order queries directly. |
| How can I pay?
We accept all the major credit cards, including Visa, Mastercard, Maestro, Delta, Carteblanche, Solo, Electron and American Express. We do not accept credit card orders from a few countries due to the high level of fraud - our order system will advise you if this is the case, and alternative arrangements can be made. |
| I don't have a credit card. How else can I pay?
We also accept payment by PayPal (to sales@bookpalace.com) in pounds, dollars and euros, cheques/checks and money orders (made payable to The Book Palace in UK Pounds only) and bank (wire) transfers. Please for more details. |
| Will there be any customs charges/duties?
There are no customs duties on goods within the EU and customs duties for many other countries are kept low or zero. Outside the EU, you may need to pay to customs fees, import duties and taxes charged by your country once the shipment reaches you. We have no control over these charges and cannot predict what they may be. Customs policies vary from country to country and we recommend you contact your local customs office for further information. |
| Easy Payment Plan (timed payments)
We understand that it is not always possible to afford the art you desire immediately. That is why we offer our Easy Payment Plan which helps you to secure your favourite piece of art and pay in easy instalments at no extra cost.
All art priced over £100 (approx $150 or €110) can be paid in up to 6 instalments.
Example A
Cost of art £600 - pay deposit of £150 then 3 monthly payments of £150
Example B
Cost of art £600 - pay deposit of £100 then 5 monthly payments of £100
Example C
Cost of art £175 - pay deposit of £75 then 2 monthly payments of £50
Your Art will be sent to you on completion of final payment.
For more information please or telephone us on 020 8768 0022 (+ 44 20 8768 0022) for more details. |
| Can I visit you?
Of course! We welcome visitors to our premises in south east London, UK, which is open to visitors Monday - Friday, 10am - 5:30pm (10:00 - 17:30). Please contact us in advance of your visit so that we can confirm the availability of any items that may be of interest to you. Visitors are welcome by appointment. Please call or email.
Our address is:
The Illustration Art Gallery
(look for The Book Palace sign above door)
Jubilee House
Bedwardine Road
Crystal Palace
London SE19 3AP
United Kingdom
Telephone: 020 8768 0022 (+44 20 8768 0022 from outside UK)
Fax: 020 8768 0563 (+44 20 8768 0563 from outside UK)
Email:
Click  for a map of our premises in South east London, UK. Our Customers are drawn from all four corners of the world. |
| | If you have a question that is not answered here please and we will answer you directly. |
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US dollar ($) and euro (€) prices are approximate, based on exchange rates of £1 = $1.50 and £1 = €1,10 |
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